SaaS is projected as the big saver of IT costs. The cost of intergration and customization is higly downplayed. Also it is projected that IT spends too much of money in maintaining their existing systems. The solution to this problem is an ERP platform and not an ERP. The business users understand their domain much better than an outsourced partner or ERP vendor. These business users want their existing processes to be automated. Currently it is being outsourced or in-house development. But maintance cost is high due to non-standardization of software development.
IT department needs an ERP platform to develop their applications. This makes all their applications easy to maintain and develop.
